Tag: tap and go

Introducing the New Dona Support Hub

Post author By agnes
Post date 13th October 2025

Dona Support Hub Launches to Help Fundraisers and Charities Streamline Management of their Dona Donation Machines

Introducing the New Dona Support Hub

April 2025

Helping charity fundraising teams save time and maximise success

Dona Support Hub to help our charities streamline their donation machine management

We’re incredibly proud of our reputation for providing exceptional customer support at Dona.

As part of our mission to help charities, places of worship, and community organisations make the most of every donation opportunity, we’re delighted to introduce our brand-new Dona Donations Support Hub — an online portal built specifically for our customers to self-serve answers, learn how to use our award-winning fundraising tools, and get the most out of their donation experience.

Everything You Need, All in One Place

Whether you’re setting up a new donation machine, exploring our fundraising features, or troubleshooting an issue, the new Support Hub is designed to make finding answers fast, easy, and intuitive.

You’ll find everything you need to get started and succeed, including:

Step-by-step setup guides for your donation machines
Tips and best practices to help you maximise donations using Dona’s features
How-to videos and tutorials to make learning simple and visual
FAQs and troubleshooting for quick fixes and practical advice

And of course, if you ever need extra help, our friendly Support Team is still just a phone call or email away.

The Support Hub is here to complement the great service you already know and love — not replace it.

Learning and Improving Together

We’ve already begun using real customer search queries to improve and expand the Support Hub. Every question we receive helps us learn more about what our charities need, and we’re committed to ensuring the Support Hub always reflects the most relevant, helpful, and up-to-date information possible.

Our goal is to ensure that whether you’re new to Dona or an experienced digital fundraiser, you’ll always have clear, easy-to-follow guidance at your fingertips.

Service That Sets Us Apart

The new Support Hub builds on the strong foundations of care, commitment and diligence that define Dona Support.

Our customer service team consistently achieves between 4.5 – 5 stars in feedback from our users — a reflection of the dedication that goes into every interaction.

Here’s a snapshot of our 2024 support success:

Average first response time: within 24 hours
Cases resolved within 24 hours: 95%
Technical bug resolution rate: 95% of bugs fixed within 1 month
Total downtime in 2024: just 15 minutes
Platform uptime in 2024: 99.9%

These numbers tell a story we’re proud of — a story of reliability, responsiveness, and a deep commitment to supporting the incredible causes that use Dona every day.

How to Access the Dona Support Hub

The Dona Donations Support Hub is now live and ready for you to explore.

Dive in to discover helpful articles, video tutorials, and tips designed to empower you and your team to do even more good.

Log in link for existing customers: https://support.mydona.com

Visit the Dona Support Hub and see how easy it is to get the answers you need, whenever you need them.

Call Sales: 0203 488 5038

Call Support: 0203 488 8095

Complete our enquiry form

Message on our social channels

Introducing the New Dona Support Hub

How to Prepare for Diwali Fundraising

Best donation machines for charities in 2025 - performance data by Dona donations

Growing Together: How Dona’s Donation Machines Keep Improving Performance

Innovation in Fintech Award for Dona Donations - Barclays recognition of best donation systems for charities

Dona Donations Nominated for Barclays Innovation in FinTech Award

Why Schools, Colleges and Universities are Embracing Digital Fundraising Solutions

donated tablets being presented to the charity from dona to turning tides

Dona Supports Turning Tides with a ‘Tech For Good’ Donation

Effortless CSR: Corporate Fundraising with Dona

Selection of credit cards held by a person ready to make a secure donation

How Dona Donation Machines Keep Your Generosity Safe and Secure

Hand holding a mobile phone with a QR code and a QR code business card

Unlock more donations with your FREE Dona Donation Webpage

Tags card donations, charity donations, charity fundraising, contactless fundraising, Customer Support, digital fundraising, dona donations, dona donations review, donation security, donation technology, Hindu, performance data, tap and go, tech innovation

Popular Technology

How to Prepare for Diwali Fundraising

Post author By agnes
Post date 7th October 2025

How to Prepare for Diwali Fundraising

April 2025

Successful Diwali fundraising is about balancing tradition with innovation.

Diwali fundraising tips for Hindu temples and successful event management

Diwali — the Festival of Lights — is one of the most meaningful times for Hindu communities, celebrating light over darkness, renewal, and generosity. This shared spirit of giving also makes it an important fundraising period for temples, charities, or community initiatives.

Providing the right resources to support your community during this busy time is essential. With more people moving away from cash, digital donation solutions like Dona are becoming an invaluable tool for religious organisations. With a host of fundraising features, we make donating simple, secure, and accessible — whether by card, contactless, or QR code — helping Hindus give generously during this auspicious season.

Here’s a step-by-step guide to preparing your Diwali fundraising campaign, with both traditional event inspiration and modern digital tools.

1. Create Inspiring Fundraising Campaigns on Your Donation Terminals

Before you launch your campaigns, clarify what you are raising funds for and who your target audience is.

Communicate your goals: Whether you’re raising money for temple maintenance, food distribution, or community education, explain clearly how the funds will make an impact. Donors are more likely to give when they understand exactly how their contribution helps.
Create individual funds on your Dona donation machines and online giving page, to make it easy for your community to choose where their contributions will go this Diwali. Sharing a range of campaigns can inspire greater generosity, helping your supporters engage with your mission.

2. Plan Your Diwali-Themed Events

Events are a powerful way to engage your community, celebrate culture, and raise funds. Consider incorporating elements of Diwali traditions to make them meaningful:

Host a Diwali fair: Include stalls with traditional music, dance, rangoli art, and cultural displays.
Offer traditional foods: Sell samosas, ladoos, or festive sweets at your temple or through pre-orders.
Create handcrafted items: Diyas or clay lamps, handmade jewellery, and gift hampers are popular festive purchases.
Sell Diwali treats: Prepare boxes of sweets or dried fruit hampers for your community to share with friends and family.
Host a performance: Organise a Diwali concert, dance showcase, or fireworks display, with ticket sales contributing to your fund.
Position self-service digital donation kiosks around your site: make it as easy as possible for visitors to give as they shop, eat, watch performances and enjoy the celebrations.

3. Engage Your Community

Clear communication and great preparation can make a huge difference to how successful your fundraising events can be.

Promote your campaigns: Use social media, WhatsApp groups, and temple newsletters to raise awareness. Include QR codes to your Dona online giving page for easy digital giving.
Partner with local businesses: Ask for sponsorships, raffle prizes, or in-kind donations such as food or decorations. Share posters or leaflets to expand your reach and welcome the wider community to engage with your Diwali events.
Involve volunteers: Encourage youth groups, community leaders, and families to help with crafting, setting up stalls, or sharing marketing content. There are so many ways to give, and people love to help in different ways.
Keep supporters updated about your fundraising progress: Tools like Dona’s ‘Keep in Touch’ feature let you thank donors, share progress on your campaigns, and encourage future engagement and repeat giving.

4. Handle Logistics and Legalities

A well-organised campaign inspires confidence and maximises impact.

Create a budget: Estimate expenses and projected income for each fundraising activity.
Secure permits: Check with local authorities for any licences required for fairs, food stalls, or public events.
Insurance: Consider coverage for liability or equipment, especially for large-scale gatherings.
Prepare for the increase in visitors: To avoid queues and ensure everyone has a chance to access your fundraising devices, aim for 1 donation machine per 50 attendees. This avoids bottlenecks and ensures everyone can contribute conveniently.

5. Leverage the Spirit of Diwali

Celebrate the richness of Diwali and traditional Hindu heritage while empowering generosity:

Decorate festively: Use bright colours, rangoli, marigold garlands, and diyas to create a welcoming atmosphere.
Encourage traditional dress: Celebrate cultural heritage by inviting attendees to wear traditional outfits.
Highlight your cause: Clearly display your fundraising goals, community initiatives and impact stories at your event and on your donation devices to help your visitors connect with your mission for the long-term.
Blend tradition with technology: Use QR codes on posters, event tickets, and even sweet boxes so people can donate anytime, anywhere via your free donation webpage.

How Cashless Donation Solutions Are Empowering Temple Fundraising

With fewer people carrying cash, it’s essential that temples and Hindu centres empower their communities with contemporary ways to give.

By integrating one consistent digital giving system across your buildings, website and social media, a spirit of generosity can be celebrated and encouraged, while also enabling you to maximise Gift Aid collection and keep your followers informed easily.

Inspire spontaneous giving and higher donations, even when people don’t carry cash.
Maximise Gift Aid: after registering once, your donors’ future donations will automatically be collected with Gift Aid, increasing your donation income by 25%.
Reduce admin for your team with easier Gift Aid declarations, HMRC reporting and future forecasting.
Keep in touch with your followers.
Safer, more secure donations without the risk of theft or loss that cash can bring.
Free up time for your volunteers: Dona’s unattended donation kiosks enable donors to donate independently, without the need for a volunteer to programme or manage fundraising devices.
Expand opportunities for both in-person and remote donations with a complete, integrated fundraising solution – joining up your online giving with your in-person card donations.

Successful Diwali fundraising is about balancing tradition with innovation. By creating clear fundraising campaigns, hosting inspiring community events, and providing cashless donation options, your temple or organisation can inspire greater generosity during this sacred time.

Whether through a ‘Light a Lamp’ campaign, handcrafted diya sales, or QR codes on festival posters, inspire your community to give with heart and help your cause shine brighter this Diwali.

When does Diwali take place this year?

This year, Diwali takes place on Monday 20th October 2025.

Amavasya Tithi – the day of the New Moon in the Hindu calendar – is starting from Monday October 20th at 03:44 pm, and ending on Tuesday October 21st at 05:54 pm.

Lakshmi – Goddess of fortune, prosperity and wealth – is the key deity worshipped during Diwali, which can also be called Deepavali or Deepawali. The Hindu festival of lights, is honoured in different ways by a range of Indian religions, including Jainism and Sikhism. Diwali symbolises the spiritual victory of Dharma over Adharma, light over darkness, good over evil, and knowledge over ignorance.

Call: 0203 488 5038

Complete our enquiry form

Message on our social channels:

Introducing the New Dona Support Hub

How to Prepare for Diwali Fundraising

Growing Together: How Dona’s Donation Machines Keep Improving Performance

Dona Donations Nominated for Barclays Innovation in FinTech Award

Why Schools, Colleges and Universities are Embracing Digital Fundraising Solutions

Dona Supports Turning Tides with a ‘Tech For Good’ Donation

Effortless CSR: Corporate Fundraising with Dona

How Dona Donation Machines Keep Your Generosity Safe and Secure

Unlock more donations with your FREE Dona Donation Webpage

Tags card donations, charity donations, charity fundraising, contactless fundraising, digital fundraising, dona donations, dona donations review, donation security, donation technology, Hindu, performance data, tap and go, tech innovation, Temple Fundraising

Popular Technology

Growing Together: How Dona’s Donation Machines Keep Improving Performance

Post author By agnes
Post date 12th September 2025

Growing Together: How the Performance of Dona Donation Machines Keeps Improving

April 2025

Comparing the fundraising data of charities in their first 6 months with Dona: how each generation of Dona donation machine performed.

Best contactless fundraising machines for charities rely on continuous improvement - see Dona data

At Dona, everything we do starts with one goal: helping charities fundraise more. When we first launched the Digital Collection Plate (DCP), we knew it had the potential to transform giving. But we also knew that listening, learning, and improving alongside our partners would be key to making it truly powerful.

From Version 1 to Version 2: Smoother, Smarter Giving

When we first moved from Version 1 to Version 2, we made what might sound like a small change: removing an unreliable Bluetooth connection.

But the impact was huge. With a smoother, more reliable donation process, charities saw an average of 49% boost in donations raised over their first first six months of fundraising, compared with charities using the version 1 devices.

From Version 2 to Version 3: Donations Anytime, Anywhere

The next step was even more exciting. By switching from SumUp to Stripe as our payment provider, we were able to launch offline mode — meaning charities could accept donations even without WiFi or 4G.

That freedom led to a 21.8% increase in donations for charities fundraising on Version 3 compared to Version 2, in their first six months with Dona. For more data on the impact made by Offline Mode, see this blog.

The Bigger Picture: 81.4% More Raised Since the Start

Looking back at the journey so far, the difference is clear. Organisations now raise on average 81.4% more in their first six months with Version 3 compared to those who started out with Version 1. That’s not just an upgrade in tech — it’s a real difference in the funds reaching charities and communities, through all the amazing work our partners do.

Powered by Feedback, Built for You

None of this would be possible without the feedback we receive from the charities we work with. Our UK-based support team makes sure every insight is heard, and our in-house development team turns those ideas into new features and improvements. Together, we’re building technology that grows with your needs.

Looking Ahead to 2025-6

The journey doesn’t stop here. We’ve got new innovations on the way in 2025 that we believe will make an even bigger impact. We can’t wait to share them with you — so watch this space.

Call: 0203 488 5038

Complete our enquiry form

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Tags card donations, charity donations, charity fundraising, contactless fundraising, digital fundraising, dona donations, dona donations review, donation security, donation technology, performance data, tap and go, tech innovation

Popular Technology

Unlock the Power of Mobile Giving

Post author By Miranda Aldridge
Post date 3rd June 2025

pop uo shops with mobile donation machines

Unlock the Power of Offline and Mobile Giving

April 2025

Boost Donations and Impact with Modern Technology

Hot air balloons in the blue sky for a festival event

Is Your Charity Collecting Offline Donations?

In the age of tap-to-give and QR code generosity, it’s easy to assume that all donations take place online. But what happens when there’s no internet connection? When WiFi drops out or mobile data lags? This is where offline donations come in, playing a critical yet frequently overlooked role in modern fundraising.

Dona donation terminals are engineered with Offline Mode to ensure all income is captured even without an internet or mobile data connection, make fundraising reliable, effortless, efficient, and accessible, no matter your environment.

What Are Offline Donations?

Offline donations refer to contributions made without an active internet connection at the point of transaction. This doesn’t mean cash or cheques (though those are traditional forms of offline giving). Just like on an aeroplane, when a payment is taken and processed when the plane touches down, offline donations are digitally recorded donations processed without real-time connectivity—often via contactless payment devices that store data locally and sync once the internet is restored.

If you’re looking to get started with digital fundraising, it’s essential that you choose a donation terminal provider that can handle offline donations so that when supporters tap their card or phone to donate, the device will still queue the transaction securely, submitting it to the payment processor when the connection is reestablished.

With Dona donation terminals, payments can be stored for up to a week. Providing a secure and consistent internet connection is restored within that time, donations will be captured securely.

Offline Donation Statistics

In July 2025, we shared some Dona fundraising statistics that prove how important it is for charities to ensure their digital fundraising terminals are able to capture offline donations.

Data recorded from September 2024 to July 2025 on the Dona v3 DCP donation machines:

Average number of donations processed offline: 11%
Between September 2024 to July 2025 over £465,000 has been captured across the Dona platform using our offline mode. This is money that UK charities would otherwise have missed out on.
The highest amount raised by any one charity during this time using offline mode is £10,444.92 – 19.76% of their total income of £52,936.54 during this period.
Over 60 charities captured between 40% – 100% of their donations in Offline Mode.

Embrace True Freedom: The Power of Offline Donations

One of the most common headaches for event organisers is the unpredictable nature of Wi-Fi connectivity, especially at outdoor venues or in remote locations. Many of the charities we support – from ancient stone churches to remote tourist attractions – are situated in rural environments. Our donation terminals solve this challenge! Built for true portability and independence, Dona donation machines continue to accept card, contactless and phone donations, even when there’s no internet connection or 4G signal

Imagine the possibilities:

Summer Festivals & Outdoor Events: From bustling food festivals and vibrant music events to charity boat races and lively summer fêtes. Our terminals allow you to set up donation points anywhere, without having to worry about signal drops or bandwidth issues.
Sporting Challenges & Running Events: Whether it’s a marathon finish line, a charity walk starting point, or a cycling sportive through the forest, our terminals are perfect for collecting donations where connectivity is often limited.
Pop-Up Stalls & Mobile Fundraising: Take your fundraising directly to the crowds! Our lightweight terminals are perfect to pass around, allowing volunteers to move through queues or mingle with attendees, capturing donations on the spot.
Long-Lasting Power for All-Day Giving: With an impressive battery life of up to 10 hours, our terminals are designed to last through even the longest event days. No need to constantly hunt for power outlets – simply charge them overnight, and they’re ready for a full day of impactful fundraising.

Here’s why our contactless donation terminals are the ultimate solution for your next fundraising drive:

Self-Service Simplicity & Zero Training: Our terminals are incredibly intuitive and self-service, making the donation process quick and easy for your supporters. No complex training is required for your staff or volunteers – simply present the terminal, and donors can tap their card or device to contribute in seconds. This streamlines your operations and enhances the donor experience.
Versatility for Every Cause: Whether you’re a bustling tourist attraction, a sacred religious establishment, a vibrant educational institution, or organising a local village fête, our terminals are designed to fit your needs. Their sleek design allows them to be stand-mounted for a prominent display (by entrances and exits for maximum visibility) or easily carried amongst crowds.
Security & Compliance You Can Trust: Peace of mind is paramount. Our contactless donation terminals are built with robust security features to protect both your organisation and your donors’ data. Rest assured, all transactions are secure and fully compliant with industry standards, giving you complete confidence in every tap.
Effortless Management & HMRC Ready: Say goodbye to manual reconciliation headaches! Our intuitive online management portal provides you with a range of detailed reports that give you a clear overview of your donations. For our UK charities, the system is designed to be HMRC ready, making your accounting,Gift Aid declarations and other financial reporting incredibly easy and efficient.
Customisation That Connects: Make the terminals truly yours! You can customise them with eye-catching screensavers that reflect your branding and message. Even better, set up to 20 different funds for donors to choose from, allowing them to direct their contribution to a specific project or cause that resonates most with them. Set up suggested giving amounts, alongside the option for the donor to choose their own donation. This level of customisation helps you connect with your donors on a deeper level and demonstrate the impact of their generosity.

If you still have questions please connect.

Our UK based sales team is on hand to answer your queries.

Call: 0203 488 5038

Complete our enquiry form

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Find out more....

Our friendly team will be in touch to answer any questions you may have.

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Tags card donations, charity donations, contactless, dona donations, donation kiosk, fundraising offline, mobile charity event, mobile donations, mobile fundraising, mobile giving, tap and go

Popular

Fundraising tips for charity shops

Post author By Miranda Aldridge
Post date 10th April 2025

Fundraising Tips for Charity Shops

April 2025

Fundraising Tips for Charity Shops: Boost Donations and Impact with Modern Technology

With a decline in cash donations and changing donor habits, it is vital to take every opportunity to provide quick and easy options for donors to donate whenever possible. Since Covid times, the landscape has been changing for the retail charity sector. Charity shop running costs are increasing with a decline in volunteers and therefore increase in paid staff. Adding extra donations to the pot is vital to continue making the charity shop a viable and valuable fundraising source.

This article provides a selection of our top fundraising tips for charity shops of all types, sizes and layout.

The three types of visitors to a charity shop, and therefore potential donors, would be:

Those donating goods

Those purchasing goods

Those just browsing

Understanding the Modern Donor

Cash usage has dropped by a huge amount over the last few years, particularly since the pandemic identified cash as unhygienic and hard to access. The use of digital payment methods has seen a massive upsurge across all areas of day-to-day life, with charity donations not excluded from this change in spending habits.

Donors now expect contactless giving options to be available, so providing this facility within a charity shop is essential. Contactless donation terminals are quick, safe and secure means of giving, with donors already in the mood for spending money on donated goods, therefore, more likely to donate, especially if they do not find anything to purchase on the day of their visit. Those arriving to donate items are in the mindset of giving and can also take advantage of the opportunity to donate whilst in the shop.

Every visitor is a potential donor.

Strategic Placement of Dona Donation Terminals in Your Charity Shop

Donation terminals can be placed on a range of standard or custom donation stands – free standing stands, wall mounted or countertop. You could have a donation zone – where you highlight current campaigns with a donation terminal and signage.

The store can then highlight the various campaigns or funds they are fundraising for, show how money is being spent and build further engagement with their donors.

With Dona card terminals, you can add up to 20 individual campaigns to the machines for donors to choose from.

Our Top Charity Shop Card Donation Machine Placement Tips:

High-Traffic Areas:
- Near the till
- At entrances and exits
- In prominent display areas with popular items
- In the window: create a display in the window of the charity shop when the charity shop is closed, and activate Dona’s tap and go feature so people can donate as they walk past.
Donation machines are also ideal for mobile events and pop-up shops with great offline capabilities.

Top 10 Features of a Contactless Donation Terminal for Your Charity Shop

safe and secure way for donors to give, building trust.
Design your own branded or custom homescreen and attract donors to support your most impactful causes.
Have multiple terminals at key locations in your shop.
Set your own suggested donation amounts to enable quick donations.
Allow the choice of a custom amount to cater for all donation amount preferences.
Collect Gift Aid with the simple sign up option.
Battery life of up to 10 hours in offline mode.
Use the Keep in Touch feature to capture GDPR-compliant donor loyalty.
Choose your thank you messages after a donation has been sent.
Real-time donation tracking in the management portal with HMRC ready reports.

Once a donation has been made they will receive a thank you message and email. This gives the charity an opportunity to further engage with donors that would otherwise have left the shop with no interaction or further follow up.

If you would like to see our management portal in action, or run through the benefits and features of our latest donation card machines, our UK sales team would be delighted to assist. Please choose your contact method below…

Call: 0203 488 5038

Complete our enquiry form

Message on our social channels –

Find out more....

Our friendly team will be in touch to answer any questions you may have.

Enquire

Tags charity donations, charity fundraising. shop donations, charity shop fundraising. shop fundraising, contactless charity shop, dona donations charity shop, shop and donate, tap and go, tips for fundraising, window donations

Popular

Fundraising Events and Managing Donations

Post author By Miranda Aldridge
Post date 12th March 2025

Fundraising Events and Managing Donations

March 2025

Charities and Organisations raise a staggering amount of money each year by hosting a variety of events.

Famous Charity Fundraising Events in History

Live Aid raised a staggering £30 million back in 1985.

Cancer Research UK’s Race for Life is the biggest mass participation charity fundraising event – the UK’s largest mass-participation charity fundraising event, raising £31.3 million in 2023, making it the highest-grossing event of the year.

The London Marathon, in 2024, broke the world record for the biggest one-day fundraising event. Over £67m was raised as more than 53,000 people took part in the 26.2-mile race through the city. The total surpasses the record of £66.4m, set by the same race in 2019.

If you are looking to run an event to raise funds for your charity or organisation, your first point of call would be to look at the fundraising regulator guidelines for events – https://www.fundraisingregulator.org.uk/code/specific-fundraising-methods/events

Types of fundraising charity events

Charity Sporting Events

Sporting events such as half marathons, fun runs, park runs, assault courses, 10km and 5km races are among the biggest sources of funds for charities. Walking events also feature highly. Collections can be made both at the event itself through portable contactless donation devices, as well as with funds being raised before the event through sponsorship and online donations through systems like Dona’s online donation webpages.

Community Fundraising Events

Car boot sales: collecting entry fees with a portable contactless donation device can save time and increase fundraising income. Donations can also be collected by moving from pitch to pitch with a mobile Dona device.
Dog or horse shows: if your attendees are mobile then you can be too, take donations ringside.
Fêtes and shows: village fêtes, street parties, county shows and agricultural shows can be really successful ways for communities to fundraise. Station volunteers outside of marquees or around areas where visitors may congregate to collect more donations.
Indoor events: fun, interactive examples of indoor events that can be successful fundraising drives include live auctions, bingo nights, cake sales, and games or quiz nights. Card donation machines can be passed around the room for donors to simply ‘tap to donate’.
Gala events: local businesses can donate to sponsor tables through Dona’s online webpages, while Dona donation machines can be stationed at entrances and exits, or passed from table to table for collecting donations from guests.

Fundraising Festivals

Festivals can be a wonderful way to fundraise, attracting large numbers of visitors and raising awareness of your cause. Entrances and exits are great spots for donation terminals as well as on stands, take donations where people are flowing through.

Types of festival include:

Music festivals
Food and drink festivals
Film festivals
Theatre fringe festivals
Arts festivals and open studios events
Literary or educational festivals

Benefits of using a card donation machine at your next event

Allows more people to donate that do not carry cash.
More hygienic than handling cash for volunteers, staff and donors.
Safer for volunteers and staff to carry a handheld donation machine than cash – minimises the risk of theft.
Traceable donation trail making reporting with HMRC reports easy.
Quicker donations with digital donations as no cash handling, no change needed thus reduces queues and preparation.
Means more donor contact information is collected for future marketing, with donor consent.
More data means better analysis of donor behaviour and trends for future campaigns.
Gift Aid is easier to obtain and has been shown to boost donations amounts.
Average donation value is much higher than with cash.
No staff needed for self-service donation machine stands.

Key preparation for your event

Setting up a webpage: Dona provides a free webpage where you can promote up to 20 different campaigns or projects that you might be collecting for.
Add a link to the webpage in your email campaigns and on ticket sale sites.
Add your event to Facebook and other social media, and include your webpage link.
Post your QR code on your socials ahead of, during and after the event.
Add your QR code to your event flyers, posters and newsletters.
Create signs to show clearly where donation terminals are located.
Ask event hosts to mention where attendees can donate.
Add your donation card machine locations to event guides.

Helpful Features for Your Events: How Dona Donation Card Machines Can Help

Offline mode for outdoor areas with no Wi-Fi or poor connectivity: essential for those ‘in the middle of nowhere’ type of events and dips, black zones where a Wi-Fi connection is not possible.
Long battery life: Up to 10 hours of battery, when used offline, to ensure your donation terminal is up to the job throughout your event.
Tap and Go: For faster set-amount donations, this function makes donating quick and easy, meaning no more queues and digging around for change, just select your donation amount and tap your card.
Pause your donation terminal until your next event saving your charity money: if you only run events quarterly or seasonally, our terminals can be paused until your next event, meaning you save money but still have access to this fundraising boost when you need it most.

Talk to the team at Dona Donations to see how our card donation machines can help boost your fundraising and help you achieve your targets.

Call our UK sales team – 020 8038 0820

Find out more....

Our friendly team will be in touch to answer any questions you may have.

Enquire

Tags card donation event, card donation machine, card donations, collect donations, donations at events, event fundraising, events, fundraising events, mobile donations, offline donations, outdoor event donations, tap and go

Introducing the New Dona Support Hub

Everything You Need, All in One Place

Learning and Improving Together

Service That Sets Us Apart

How to Access the Dona Support Hub

Discover more fundraising news and insights...

How to Prepare for Diwali Fundraising

1. Create Inspiring Fundraising Campaigns on Your Donation Terminals

2. Plan Your Diwali-Themed Events

3. Engage Your Community

4. Handle Logistics and Legalities

5. Leverage the Spirit of Diwali

How Cashless Donation Solutions Are Empowering Temple Fundraising

When does Diwali take place this year?

Discover more fundraising news and insights...

Growing Together: How the Performance of Dona Donation Machines Keeps Improving

From Version 1 to Version 2: Smoother, Smarter Giving

From Version 2 to Version 3: Donations Anytime, Anywhere

The Bigger Picture: 81.4% More Raised Since the Start

Powered by Feedback, Built for You

Looking Ahead to 2025-6

Unlock the Power of Offline and Mobile Giving

Is Your Charity Collecting Offline Donations?

What Are Offline Donations?

Offline Donation Statistics

Embrace True Freedom: The Power of Offline Donations

Here’s why our contactless donation terminals are the ultimate solution for your next fundraising drive:

Find out more....

Fundraising Tips for Charity Shops

Understanding the Modern Donor

Strategic Placement of Dona Donation Terminals in Your Charity Shop

Our Top Charity Shop Card Donation Machine Placement Tips:

Top 10 Features of a Contactless Donation Terminal for Your Charity Shop

Find out more....

Fundraising Events and Managing Donations

Famous Charity Fundraising Events in History

Types of fundraising charity events

Community Fundraising Events

Fundraising Festivals

Benefits of using a card donation machine at your next event

Key preparation for your event

Helpful Features for Your Events: How Dona Donation Card Machines Can Help

Find out more....