Dona

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Privacy Policy

PLEASE READ THIS POLICY CAREFULLY BEFORE USING REGIUM CONSULTING LIMITED’S (TRADING AS DONA) SERVICES

At Regium Consulting Limited (“ Dona ”, “ us ”, “ our ” or “ we ”), we take the protection of your data, privacy and personal information very seriously. It is vitally important to us that you feel secure when using our websites at:https://donadonations.comAnd our Application, Dona Webpage, Dona Portal entitled: “Dona App”

This Privacy Policy, together with our Website terms of use and our standard terms and conditions, set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by Dona. Please read this privacy policy carefully to understand the types of information we collect from you, how we use that information, the circumstances under which we will share it with third parties, and your rights in relation to the personal data you provide to us. By using our services, you accept the terms of this privacy policy.The Privacy Policy does not apply to any third-party website, software or applications that integrate with our services (together, the “Third-Party Services”). The Third-Party Services have their own privacy policies and terms and conditions (“Third-Party Policies”), and we do not accept any responsibility or liability for their policies or processing of your personal information. You will be deemed to agree to the Third-Party Policies of all and any Third-Party Services by your use thereof so do be sure to check those Third-Party Policies regularly to ensure that you are comfortable with them.

Information we may collect

We may collect and process the following data about you:
Information that you provide to us. You will be asked to provide us with your information when: you fill in forms on our Website, or correspond with us by phone, email or otherwise; you register to use Dona services, subscribe to our promotional emails or other marketing materials; you report a problem with the Website; or you complete any surveys we ask you to fill in that we use for research purposes (although you do not have to respond to these if you do not want to).

The information you will be asked to provide to us for these purposes may include your name, organisation name, phone number, email address, services you are interested in or further information required to verify your identity. Information we collect about you. With regard to each of your visits to our Website we may automatically collect the following information; however, this information cannot be used to identify you:
device-specific information, such as your hardware model, operating system version, unique device identifiers, and mobile network information;
details of your visits to our Website, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time), length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
details about your location, approximated using data provided by you and other third-parties;cookie information used on our Website. For more details about the cookies we use please refer to our Cookie Policy.

If you are using our Website on behalf of a third party, you must have obtained clear permission from the individuals whose data you provide us with before sharing that data with us.For the avoidance of any doubt, any reference in this Privacy Policy to your data shall include data about other individuals that you have provided us with.

How we use your information and justification of use.

These are the principal grounds for our use of your information:Consent: where you have consented to our use of your information (you are providing explicit, informed, freely given consent, in relation to any such use and may withdraw your consent in the circumstance detailed below by notifying us);
Contract performance: where your information is necessary to enter into or perform our contract with you;
Legal obligation: where we need to use your information to comply with our legal obligations;
Legitimate interests: where we use your information to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights; and
Legal claims: where your information is necessary for us to defend, prosecute or make a claim against you or a third party.

We use information held about you (and information about others that you have provided us with) in the following ways:

Types of Information Collected

Types of Information Collected

Types of Information Collected

Name, email address, phone number, organisation, how you heard about us
To provide a demo of our service at your request and register you as a potential new customer
Contract performance (taking preparatory steps to enter into a contract on your request); Legitimate interest (provision of a demo)
Name, email address, phone number, organisation
To get in touch with you (by email, telephone or otherwise) to inform you about our services, how they may be of relevance to you and potentially provide a demo

Contract performance; Legitimate interest (prospecting of new customers)

Name, email address, organisation, email opening rates and clickstream through emails
To invite you to events and send you updates on our products and services that we believe might be of interest to you
Legitimate interest (for marketing our own similar products and services and any re-engagement campaigns)
Details of visits to our Website, cookie information, URL, IP address, clickstream to, through and from our Website, length of visits to certain pages and access to our services, and page interaction information (such as scrolling, clicks, and mouse-overs)
To administer the Website and for internal operations, including research, data analysis and data statistics, and to create derived, anonymised and aggregated data to maintain, improve and update our Website.
To administer the Website and for internal operations, including research, data analysis and data statistics, and to create derived, anonymised and aggregated data to maintain, improve and update our Website.
Email address
To notify you about changes to our Website or our customer terms.
Legitimate interests (to update our Website from time to time).
We reserve the right to collect anonymous and/or aggregated data regarding your and other visitors or customers’ use of the Website and our services, provided that no individual natural person can be identified from such data (“Aggregate Data”). The Aggregate Data is used to improve and enhance the Website and our services and for other development, diagnostic and corrective purposes in connection with the Website and our services. We will not sell your personal data (or any other data you provide us with) to third-parties, however, we reserve the right to share any data, which has been anonymised and/or aggregated. You acknowledge and accept that we own all rights, title and interest in and to any derived data or aggregated and/or anonymised data collected or created by us. We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you or you may opt out by contacting us.

Where we store and how we protect your personal information

We take the security of your personal information very seriously.
We ensure appropriate technical and organizational measures are in place to make sure the personal data we collect from you (including email addresses that form part of our prospective marketing database) is secure at all times. Where we use sub-processors, we ensure those organizations contractually provide appropriate technical and organizational measures to ensure similar levels of safeguards.

Countries outside the UK or the European Economic Area (“EEA”) may not provide the same level of adequate protection for the rights and freedoms of data subjects in relation to the processing of personal data. In countries which do not provide appropriate safeguards, we shall transfer your data subject only to your consent except for transfers to and from: (i) any country with a valid adequacy decision from the European Commission or the Data Commissioner’s Office; (ii) any country with which we have ensured similar levels of safeguards have contractually been put in place (this may include entering into standard contractual clauses or similar protections); or (ii) any organization, including any of our sub-processors, which ensures an adequate level of protection in accordance with applicable data protection laws.

Please contact us if you would like further details on the specific safeguards applied to the export of your personal information outside EEA or the UK.

Although Dona will do its best to protect your personal data, the transmission of information via the internet is not completely secure, any transmission is at your own risk and we cannot guarantee, during transmission through the internet, the security of your data transmitted to our Website.

Disclosure of your information

We may also disclose your personal information to third parties in the following circumstances:

Purpose of disclosure and third party(s) to which disclosure might be made

Disclosure Justification

We may disclose your personal information to our service providers and business partners, including third party software providers (to assist us in performing any contract we enter into with them or you, including providing our Website it enables), analytics providers, (to assist us in the improvement and optimisation of the Website)
Contract performance, legitimate interest, (to allow our service providers to provide the necessary services).
If we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of such business or assets
Legitimate interest (to sell our business or assets); Consent (for sensitive personal data)
If Dona or substantially all of its assets are acquired by a third party, personal information about our customers will be one of the transferred assets
Legitimate interest (to sell our Company or assets), Consent (for sensitive personal data)
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of Dona, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection
Legal obligation
Fraud Prevention and other checks. We and other organisations may also access and use your personal information to conduct credit checks and checks to prevent fraud. If false or accurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies.
Legitimate interest (to assist with the prevention of fraud and to assess your risk profile)
We may disclose your personal information to third parties, the court service and/or regulators or law enforcement agencies in connection with proceedings or investigations anywhere in the world where compelled to do so. Where permitted, we will direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime.
Legal obligation (to cooperate with law enforcement and regulatory authorities)

Disclosure of your information

We will hold the above information for as long as is necessary in order to provide you with the Website and services, deal with any specific issues that may arise, or otherwise as is required by law or any relevant regulatory body.

If information is used for two purposes, we will retain it until the purpose with the latest period expires but we will stop using it for the purpose with a shorter period when that period expires.

We restrict access to your personal information to those persons who need to use it for the relevant purpose(s).

Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised (and the anonymised information may be retained) or securely destroyed.

Your rights

You have various rights in relation to your personal data. All of these rights can be exercised by contacting us at [email protected] certain circumstances you have the following rights in relation to your personal data:

Types of Information Collected

Details

Right of Access
You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, a copy of the personal data undergoing processing.

Right to Rectification

We will use reasonable endeavors to ensure that your personal information is accurate. In order to assist us with this, you should notify us of any changes to the personal information that you have provided to us by sending us a request to rectify your personal data where you believe the personal data we have is inaccurate or incomplete.
Right to erasure / ‘Right to be forgotten’
Asking us to delete all of your personal data will result in Dona deleting your personal data without undue delay (unless there is a legitimate and legal reason why Dona is unable to delete certain of your personal data, in which case we will inform you of this in writing).
Right to restriction of processing
You have the right to ask us to stop processing your personal data at any time. Be aware that by doing this you may not be able to use our Website and we may not be able to perform services for you.
Right to data portability
You have the right to request that Dona provides you with a copy of all of your personal data and to transmit your personal data to a third party in a structured, commonly used and machine-readable format, where it is technically feasible for us to do so.
Right to complain
You have the right to lodge a complaint to a supervisory authority such as the Information Commissioner’s Office in the UK (see www.ico.org.uk). Although we encourage our customers to engage with us in the event they have any concerns or complaints.

Dona will not ordinarily charge you in respect of any requests we receive to exercise any of your rights detailed above; however, if you make excessive, repetitive or manifestly unfounded requests, we may charge you an administration fee in order to process such requests or refuse to act on such requests. We will provide you with a copy of the personal data undergoing processing free of charge; however, any further copies requested may be subject to reasonable fees based on administrative costs.

Asking us to stop processing your personal data or deleting your personal data will likely mean that you are no longer able to use Dona’s Website or services, or at least those aspects of our Website or services which require the processing of the types of personal data you have asked us to delete, which may result in you no longer being able to use our Website or services.

Where you request Dona to rectify or erase your personal data or restrict any processing of such personal data, Dona may notify third parties to whom such personal data has been disclosed of such request.

Changes to this policy

Any changes we make to our privacy policy in the future will be updated in this policy, and in the case of material changes, will be notified to you by notifications via the Website. We therefore encourage you to review it from time to time to stay informed of how we are processing your information.

Contact

Questions, comments and requests regarding this privacy policy are welcome and should be addressed to [email protected]