1. Sponsored Walk or Run – Create routes for all ages and fitness levels, and set up online fundraising pages.
   
   
2. Cycling Challenge – A local loop or a virtual mileage challenge across your community.
   
   
3. Sponsored Silence – Great for youth groups or schools; participants stay silent for a set time for sponsorship.
   
   
4. Sleep-Out Event – Raise awareness of homelessness by spending a night outdoors safely.
   
   
5. Read-a-Thon – Perfect for schools or book clubs; participants get sponsored for each book or chapter read.
   
   
6. Steps Challenge – Use fitness trackers to hit a daily step goal and collect pledges.
   
   
7. 24-Hour Event – Host a non-stop prayer vigil, sing-a-thon, or relay.
   
   
8. Climb for a Cause – Climb a local hill or take on a virtual mountain challenge.
   
   
9. Charity Sports Tournament – Football, netball, cricket, or even a friendly tug-of-war competition.
   
   
10. Swim for Charity – Organise a sponsored swim at a local pool or open water venue.

1. Bake Sale – A classic that always works; involve your congregation or community groups.
   
   
2. Community Breakfast or Brunch – Offer a hearty morning meal with a suggested donation.
   
   
3. Charity Dinner or Banquet – A formal evening with entertainment, raffles, and guest speakers.
   
   
4. “Taste the World” Evening – Showcase dishes from around the globe prepared by volunteers.
   
   
5. Coffee Morning – Partner with local cafés or host your own regular gathering.
   
   
6. Soup & Song Night – Combine a simple shared meal with music or storytelling.
   
   
7. Cooking Class Fundraiser – Invite a local chef to host a class and donate proceeds.
   
   
8. The Great Charity Bake-Off – Run a friendly baking competition and sell the entries.
   
   
9. Ice Cream Sunday (or Sundae!) – A summer treat that families love.
   
   
10. Barbecue & Picnic in the Park – Outdoor fun with donations encouraged per plate.

We’ve already begun using real customer search queries to improve and expand the Support Hub. Every question we receive helps us learn more about what our charities need, and we’re committed to ensuring the Support Hub always reflects the most relevant, helpful, and up-to-date information possible.

Our goal is to ensure that whether you’re new to Dona or an experienced digital fundraiser, you’ll always have clear, easy-to-follow guidance at your fingertips.

The new Support Hub builds on the strong foundations of care, commitment and diligence that define Dona Support.

Our customer service team consistently achieves between 4.5 – 5 stars in feedback from our users — a reflection of the dedication that goes into every interaction.

Here’s a snapshot of our 2024 support success:

• Average first response time: within 24 hours
  
  
• Cases resolved within 24 hours: 95%
  
  
• Technical bug resolution rate: 95% of bugs fixed within 1 month
  
  
• Total downtime in 2024: just 15 minutes
  
  
• Platform uptime in 2024: 99.9%
  

These numbers tell a story we’re proud of — a story of reliability, responsiveness, and a deep commitment to supporting the incredible causes that use Dona every day.