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Fundraising during Ramadan – Ramadan Kareem

Fundraising during Ramadan - Ramadan Kareem

February 2025

Fundraising before, during and after Ramadan can be a really rewarding experience, but there are some important factors to keep in mind to make sure you’re being respectful and effective. Here are some of the key considerations:

Mosque with Ramadan service taking donations

Ramadan

  1. Understanding Ramadan:
    • Timing: Ramadan is a holy month for Muslims, marked by fasting from dawn to sunset for a month. A day of fasting can last for as long as 17 hours, depending on where you are located during the fast. As a consequence, people’s routines and energy levels will change quite considerably. Be mindful of this when planning events or asking for donations.
    • Spiritual Significance: Ramadan is a time for reflection, prayer, and increased charity. Emphasise the spiritual benefits of giving during this time, such as increased rewards and blessings.
    • Zakat: Zakat is a mandatory form of charity giving for Muslims who meet a certain wealth threshold. It’s often given annually during Ramadan. It pays to be aware of the specific rules and guidelines around Zakat, and if you’re collecting Zakat, make sure you’re able to show how those funds will be used to enhance trust and transparency, particularly if your campaign is for a project that will benefit the community or promote Islam. 
  • Sadaqah: Sadaqah is the term for sincere, voluntary giving in Islam, with nothing expected in return. This could be acts of kindness, sharing knowledge, praying for someone or a monetary donation. 
  1. Cultural Sensitivity:
  • Language: Using Arabic phrases like “Ramadan Kareem” (may Ramadan be generous to you) or “Eid Mubarak” (blessed festival) in your fundraising materials can show respect and make your campaign more appealing to Muslim donors.
  • Imagery: Use images that are relevant to Ramadan, such as Mosques, lanterns, or dates. 
  • Lanterns full colour at a Ramadan festivalModesty: When organising events or using images of people, be mindful of modesty in dress and behaviour as well as ensuring you have the usual consent required. 
  1. Practical Considerations:
  • Iftar: Iftar is the evening meal that breaks the fast. Consider hosting an Iftar event as a fundraising opportunity. It’s a great way to bring people together and share a meal while raising money for a good cause. Use a local venue and create a sense of community. 
  • Target Audience: Tailor your fundraising efforts to your target audience. If you’re fundraising within the Muslim community, you might focus on Zakat (obligatory giving) and Sadaqah (voluntary giving). If you’re fundraising for a wider audience, you might focus on the general spirit of giving during Ramadan.

Fundraising ahead of Ramadan

When Muslims are preparing for Ramadan there are opportunities to fundraise that can help to boost your charity income. Always consider how best to do this in a respectful way. 

  1. Planning ahead is key.  Build campaigns that resonate with the spirit of Ramadan and have clear goals.  
  2. Online donations. Make use of digital platforms with a dedicated fundraising page. At Dona we offer a FREE webpage when you purchase a donation terminal
  3. Email marketing is a great way to keep in touch with your donors and supporters. Sending the details of your campaign and links to your fundraising webpage is a great way to promote your event or fund. Dona donation webpages can be linked via a QR code to include in your email or on printed materials, so donors can scan the code and donate quickly and easily from anywhere.   

Donation terminal stands for Mosques during Ramadan

  1. Contactless donation terminals placed around your event in high-traffic areas can really boost in-person donations. Dona’s contactless donation terminals are self-service and simple to use, and have been shown to substantially increase overall charitable fundraising. Donation machines can be mounted on stands by the different entrances for men and women, and mosques often choose to have an additional terminal that can be passed around for supporters to donate while at an event or after prayers.  
  2. Partner with other Muslim influencers, communities and events to increase the reach and effect of your campaign. Encourage your social media followers to share the campaign too. 
  3. Organise a sale of Ramada- related items such as food, spices, clothing or religious items (prayer mats, Islamic books, Quran stands).

Post Ramadan:

Quran open with beads during RamadanAfter the fundraising is complete it is essential to let your donors know how important their donations have been and to demonstrate the ways that their contributions will help those around them, the wider community and the promotion of Islam. 

You may wish to split your fundraising into the two main campaigns for Zakat and Sadaqah. This would make reporting back to your supporters much easier. With Dona you can programme your donation terminal to collect for up to 20 different campaigns. The Dona management portal makes it quick and easy to see the totals raised for each campaign.

Dona Donations can help Muslim groups, charities and organisations collect donations from supporters before, during and after Ramadan with secure, compliant and easy-to-use contactless donation terminals. Dona’s online management portal offers a host of HMRC-friendly reports, analytics and tools to customise your donors’ experience. 

To find out more, complete our enquiry form or call us today on 0203 488 5038.

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Our friendly team will be in touch to answer any questions you may have. 

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How can Funeral Directors collect contactless donations?

How can Funeral Directors collect contactless donations on behalf of their mourners?

January 2025

Funeral service long candles at a church

Many people like to leave a legacy to local or national charities or organisations close to their heart when they pass. One thing they might also share is the desire to have donations instead of floral gifts at their funeral. For the family, it is a time when they would generally like the process to be easy and hassle free.

At Dona we offer a service for Funeral Directors so they can accommodate the families’ needs in a professional way, with a service that they can provide to ease the burden at a difficult time. 

Having card donation machines available at a funeral mass, burial, cremation or wake, either near the entrance or in the room used to congregate, can be a useful way for mourners to give. 

Dona donation machines empower funeral directors to allocate donations directly to the charity chosen by the deceased, so that the family can be confident their last wishes are being honoured.

Beautifully decorated white coffin with lots of flowers at a funeral

Features

  • Total of donations raised will be available and shared with the family
  • A QR code can be included to the order of service and on a dedicated webpage so that mourners can use their phone to scan and donate. 
  • Funeral Directors can provide this service as an extra feature. 
  • Donations can be taken by debit or credit card.
  • A list of donors and the gifted amounts can be made available after the service to be sent to the family.

Benefits for Funeral Directors and Attendees:

  • Convenience: Contactless payments are quick and easy, meaning no cash handling needed.   
  • Choice: The family or deceased can choose the charity that they wish donations to be made to.
  • Efficiency: The terminal streamlines the donation process, reducing wait times and improving the overall experience.  
  • Security: Contactless payments are secure, minimising the risk of theft or fraud.
  • Trust: Donors can clearly see exactly where their donation is going and will be updated after with the amount donated.

Additional Considerations:

  • Accessibility: Ensure the terminal is accessible to people with disabilities by using Dona’s height-adjustable stand.
  • Staff Training: Train staff to assist attendees with the donation process if needed.
  • Marketing: Promote the availability of contactless donations on the funeral home’s website, social media, and other communication channels.
  • Data Privacy: The management portal already adheres to data protection regulations when handling donor information.
Black writing of gift aid logo for charity fundraising
  • Gift Aid: Donations can be amplified with the use of Gift Aid forms on the terminals and the donation website page. 

By implementing contactless donation terminals, funeral directors can provide a modern and convenient way for attendees to honor the deceased and support charitable causes.

How Contactless Donation Terminals Work:

  1. Setup:

     

    • Choose Charities: Select the charity relevant to the deceased or the family’s wishes.
    • Configure Terminal: Program the terminal with the chosen charity set up as an individual fund for each funeral for the coming day.
    • Choose set donation amounts ahead of time for ease of donating. Custom options will also be available. 

2. Placement:

 

      • Visible Location: Place the terminal in a prominent location, such as near the exit, entrance or reception area. Sometimes it is a good idea to have the terminal in the area where refreshments are served. 
      • Clear Signage: Use clear signage to direct attendees to the donation terminal and explain its purpose.
      • In the Order of Service. Print clear instructions in the Order of Service on where to find the terminals. 
      • Mentioned briefly during the service introduction.
    •  QR code on a mobile phone being held by a person

 

  • QR Code: Add this to the Order of Service to enable mourners to donate at their leisure when they return home. This can also be shared on the funeral home webpages (sometimes offered as part of the funeral package), or on the deceased or family’s Facebook page so donations can be made by those unable to attend on the day.

Funeral Directors’ Considerations

Funeral Directors are required to keep donation records for 7 years. The Dona Donations management portal is set up to comply with all HMRC data reporting needs.  

The portal can also provide a list of names and total donation amounts.

A general guide for best practice management of donations for funeral directors can be found here

If we can help in any other way please contact our Sales team with any new terminal enquiries on 0203 488 5038

Alternatively please do complete our enquiry from to request a copy of our latest brochure. 

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Our friendly team will be in touch to answer any questions you may have. 

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Digital Collection Plate Festive Fundraising Checklist:

Digital Collection Plate Festive Fundraising Checklist:

December 2024

During the festive season, around large religious festivals and celebratory events, there are a few steps you can take that can help make fundraising run smoothly for you and your donors.

Festive Fundraising

Speed up donations using Tap and Go on your V3 donation terminal

Dona’s newest V3 donation terminals come with a new Tap and Go functionality, allowing you to set one suggested donation amount that people can give with a fast, simple tap and go.  This can help reduce queues and encourage more people to donate that otherwise might not stop if they are subject to a lengthy wait.  

This is particularly useful during big events and busy seasonal gatherings, or for leaving in a shop window so passers-by can gift overnight

Tap and Go will speed up donations, but won’t ask new donors to register for Gift Aid. You can encourage donors to preregister for Gift Aid, as this only needs to be done once. Mention this to your congregation in person or in a newsletter to help secure Gift Aid donations ahead of time. 

Increase your number of terminals

The cost of employing an extra terminal can be quickly recuperated during the festive season and at busy events, and your organisation will then be set up to capture additional donations for the rest of the season and well into the new year. Contact our sales team to add a terminal to your account quickly and easily. 

Self-service stands

To enhance donation accessibility, Dona donation terminals are all self-service. Self-service terminals, placed in strategic high-footfall locations, empower donors to make contributions independently. This can significantly boost donations, especially during peak periods when staff or volunteers may be limited. Our flexible stands can be configured to suit various environments, including counter-top, freestanding, and adjustable styles.

Let people know you accept card donations

If you are holding an event or gathering, ensure you let people know before and during the event so they can feel inspired to donate at any point. This will reduce queues and give you the opportunity to let them know about how important their support is and the difference it can make. Donation terminal stands

Make the most of Christmas Fundraising for your organisation. Sending regular updates and newsletters electronically to your donors means they can really get behind your fundraising goals and be part of the journey to success with helping to hit your targets. 

Be sure to also have your Dona donation webpage set up for those unable to attend in person who might like to show their support. Contact our support team today if you have any questions about how to do this.

Is your account verified?

If you are a new customer, financial regulations mean you will need to complete a verification process with the card payment processor. This avoids limits to the donation amounts and totals that you can receive.  


If you have any questions about the information required by Stripe to verify your account for financial verification please follow this link: https://support.stripe.com/questions/business-information-requirements-to-use-stripe?locale=en-GB

Do you need to top-up your 4G data?

Wifi and 4g contactless donation terminal in black

If you are using 4G data SIMs or a 4G dongle with your Digital collection plates, we recommend topping-up your data ahead of busy

 periods. This will ensure that your DCPs are usable at all times.

If you would prefer you can upgrade to a WiFi +4G terminal that will allow you to take donations with or without an internet connection.  See our new DCPv3 

Further help and resources:

If we can help in any other way please contact our Sales team with any new terminal enquiries on 0203 488 5038

Or our support team on 0203 488 8095  who are available up until the 25th December and from the 2nd January. 

Find out more....

Our friendly team will be in touch to answer any questions you may have.