Find out more....
Our friendly team will be in touch to answer any questions you may have.
Our offices are closed from 25th December and reopen on 2nd January. Wishing you a Merry Christmas!
December 2024
During the festive season, around large religious festivals and celebratory events, there are a few steps you can take that can help make fundraising run smoothly for you and your donors.
Dona’s newest V3 donation terminals come with a new Tap and Go functionality, allowing you to set one suggested donation amount that people can give with a fast, simple tap and go. This can help reduce queues and encourage more people to donate that otherwise might not stop if they are subject to a lengthy wait.
This is particularly useful during big events and busy seasonal gatherings, or for leaving in a shop window so passers-by can gift overnight
Tap and Go will speed up donations, but won’t ask new donors to register for Gift Aid. You can encourage donors to preregister for Gift Aid, as this only needs to be done once. Mention this to your congregation in person or in a newsletter to help secure Gift Aid donations ahead of time.
The cost of employing an extra terminal can be quickly recuperated during the festive season and at busy events, and your organisation will then be set up to capture additional donations for the rest of the season and well into the new year. Contact our sales team to add a terminal to your account quickly and easily.
To enhance donation accessibility, Dona donation terminals are all self-service. Self-service terminals, placed in strategic high-footfall locations, empower donors to make contributions independently. This can significantly boost donations, especially during peak periods when staff or volunteers may be limited. Our flexible stands can be configured to suit various environments, including counter-top, freestanding, and adjustable styles.
If you are holding an event or gathering, ensure you let people know before and during the event so they can feel inspired to donate at any point. This will reduce queues and give you the opportunity to let them know about how important their support is and the difference it can make.
Make the most of Christmas Fundraising for your organisation. Sending regular updates and newsletters electronically to your donors means they can really get behind your fundraising goals and be part of the journey to success with helping to hit your targets.
Be sure to also have your Dona donation webpage set up for those unable to attend in person who might like to show their support. Contact our support team today if you have any questions about how to do this.
If you are a new customer, financial regulations mean you will need to complete a verification process with the card payment processor. This avoids limits to the donation amounts and totals that you can receive.
If you have any questions about the information required by Stripe to verify your account for financial verification please follow this link: https://support.stripe.com/questions/business-information-requirements-to-use-stripe?locale=en-GB
If you are using 4G data SIMs or a 4G dongle with your Digital collection plates, we recommend topping-up your data ahead of busy
periods. This will ensure that your DCPs are usable at all times.
If you would prefer you can upgrade to a WiFi +4G terminal that will allow you to take donations with or without an internet connection. See our new DCPv3
If we can help in any other way please contact our Sales team with any new terminal enquiries on 0203 488 5038
Or our support team on 0203 488 8095 who are available up until the 25th December and from the 2nd January.
Our friendly team will be in touch to answer any questions you may have.